Simply CRM

Run sales, marketing, and support in one connected workspace
4.9 
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36 votes
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Open the app, connect your data, and turn scattered conversations into a working system. In Simply CRM, start by importing contacts from spreadsheets, email, and other tools, then map fields and tags so every record is immediately useful. Link your inboxes, chat widget, social profiles, and phone lines to create a single queue where new leads, support requests, and replies appear in one place. Build your pipeline with clear stages, set probability rules, and route records by territory or product line. Add lead scoring so hotter prospects rise to the top. The AI assistant can scan recent emails, suggest next steps, and draft first-touch messages you can personalize in seconds.

For daily selling, capture leads from forms, chat, or social and auto-assign them with round-robin rules. Trigger follow-up sequences across email, SMS, or direct messages, and let task reminders keep reps on schedule. Use the product catalog to assemble quotes, generate proposals, and move accepted deals straight into orders without retyping. Log every call automatically, store call notes on the timeline, and record outcomes so managers can coach from real data. Schedule meetings with calendar links, attach required documents, and track contract versions inside the record so no file goes missing. Predictive fields estimate close dates and likelihood, helping you choose where to invest time right now. more

Review Summary

Features

  • Unified inbox for email, chat, social, and phone
  • Sales pipeline and stage-based forecasting
  • AI-assisted email drafting and next-step suggestions
  • Lead scoring and automated routing
  • Marketing automation with behavioral triggers
  • Customer segmentation by attributes and activity
  • Quotes, proposals, and order processing
  • Call logging with outcomes and notes
  • Product catalog and price management
  • Document storage and version tracking
  • Real-time sync with external systems
  • Predictive fields for close date and likelihood
  • Territory assignment and access control
  • Collaboration with notes, mentions, and tasks
  • Project tracking for onboarding and delivery
  • Referral attribution and tracking
  • IoT event handling for tickets and tasks
  • Analytics dashboards and saved reports
  • Dedicated phone line integration for tracking
  • Customer support across multiple channels

How It’s Used

  • Import contacts and standardize fields for immediate use
  • Set up pipelines, probabilities, and assignment rules
  • Capture web form and chat leads into automated sequences
  • Draft and personalize outreach with the AI assistant
  • Create quotes from the product catalog and convert to orders
  • Log and analyze sales calls to improve coaching
  • Build behavioral segments and launch drip campaigns
  • Track referrals and credit new deals to advocates
  • Sync CRM with ecommerce and billing for accurate data
  • Handle service requests from email, chat, phone, and social
  • Monitor pipeline health and campaign ROI with dashboards
  • Coordinate onboarding using projects and shared tasks
  • Enforce territory-based visibility and permissions
  • Trigger support or upsell workflows from IoT device events

Plans & Pricing

Starter

$15.00 per user / month

Dashboards
Lead Management
Contact Management
Organisation Management
Opportunities & Deals
Visual Pipeline
Mobile App
24/7 Support

Professional

$22.00 per user / month

Includes Features of Starter Plan, Plus
Invoices & Quotes
Sales Orders
Products & Services
Price Books
Service Contracts
Purchase Orders
Vendor Management
Campaigns
Projects
Webforms
Helpdesk & Support Tickets
FAQ's
Full Reporting
Advanced Permissions & User Profiles
Email Integration
Automation
Workflows
Basic Integrations

Enterprise

$41.00 per user / month

Includes Features of Professional Plan, Plus
Behavior Prediction (AI)
Custom Buttons & Layouts
ERP Integrations
VOIP Telephony
API Integrations

Custom

Custom

Comments

4.9
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36 votes
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